Privacy policy

PRIVACY POLICY

We understand that you care about your privacy and how information about you is used and shared. As part of our commitment to customer service, NuTraditions strives to make you feel comfortable using nutraditions.com (the “Site”). Here are some guidelines that we follow regarding our collection and use of your information – including Personal Information – and our efforts to keep your information private. We reserve the right to modify this Privacy Policy at any time in our sole discretion. We are here to help you understand our policies on collecting and using information from our website. If you can’t find the information you are looking here, you can Contact Us directly with your question.

This Privacy Policy also informs you about certain choices and rights you have associated with that data, and how you can manage the privacy of your Personal Information.

Information Collected


When you use our Site, we automatically collect certain information, which we refer to as device information such as internet connection, device used, type of browser used, time zone, some of the cookies that are installed on your device, products that you viewed, and pages visited. We use this information to optimize your experience on our Site. It also allows us and third parties selected by us, to analyze how our Site is being used and improve the user experience on it.

There are other pieces of information collected that can be used to identify you such as your IP address and information that you volunteer. These are usually collected with your permission on the Site, when we ask you for your contact information that can be used to contact you online and offline.

Personally Identifiable Information


We can use this information to initiate communications via email, mail, phone or sms messaging:

  • To process your order and / or sample request.
  • To arrange for shipping, payment, and fulfillment of your order.
  • Respond to or follow-up on your questions, comments, or other requests.
  • To send you our newsletters, specials, coupons, contest sweepstakes or other promotions. You can unsubscribe at any time via the footer of the newsletter or email.
  • Conduct research and/or analysis surrounding our Products, business or Site.
  • Share your reviews, comments, photos, videos and other content that you have posted.
  • This information will also be shared with selected third-parties, such as payment processors, shipping companies, and when the Government legally request such information.

NuTraditions does not sell personal information. If you prefer not to receive any of these communications, you should not submit such information. If you would like to stop receiving these communications, you can Contact Us.

Cookies


Cookies are small data files that are stored on a user’s computer and/or browser. NuTraditions uses cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Some of the cookies we use are “strictly necessary” for the functionality of our website. Others improve the functionality of our website but are not strictly necessary. Some cookies help improve the performance of our websites (such as by gathering analytic data), while others help provide targeted services to you (like ads that you may be interested in).

Examples of Cookies and other technologies we may use include:

Type of cookie [Purpose] What these cookies do How to exercise your cookie choices
Essential Website Cookies These cookies are necessary to provide you some of a Website’s features, such as remembering your activities on the Website. You can control and delete these cookies through your web browser settings. However, if you choose to do so, then you will not be able to use the full functionality of the Website.
Preference Cookies We use preference cookies to remember your preferences and various settings. Preference cookies are first party cookies that remain on your computer or device until you delete them or they are otherwise removed upon expiration.
Analytics Cookies We may use a third party to collect information on how the Website is used and to report on the Website usage statistics. If you do not wish for Nutraditions to use analytics cookies, please contact us at [email protected].
Session Cookies We may use session cookies to grant our users access to content and to enable actions such as remembering information as you are entering it. These temporary cookies expire and are automatically erased whenever you close your browser window.
Pixel Tags, Web Beacons, and Transparent GIFs Pixel tags and web beacons are tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our web pages. You can control and delete these cookies through your web browser or mobile device settings. However, if you choose to do so, then you will not be able to use the full functionality of the Website.

“Do Not Track” Browser Settings


Currently NuTraditions does not respond to browser ‘do not track’ signals, as there are not yet standards for how such signals should be interpreted. Third parties, including our service providers, may collect information about your online activities over time and across different websites, including when you visit our website. We do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browsers.


How Long We Keep Your Information


We keep your Personal Information to enable your continued use of our services, for as long as it is required in order to fulfill the relevant purposes described in this. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies, as necessary to protect our rights and interests, or as otherwise communicated to you. For example, we may retain your purchase information to facilitate fulfillment of your order and to help us respond to your inquiries.

Security of Data


The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage that is 100% secure. While we strive to use commercially acceptable means to protect your information from loss, misuse, and unauthorized access, alteration, disclosure, and destruction, we cannot guarantee its absolute security. By using services, you acknowledge that there are data security and privacy limitations inherent to the use of the Internet, and that the security, integrity, and privacy of any and all information exchanged between you and NuTraditions, or between you and other related entities, cannot be guaranteed. We cannot ensure or warrant the security of any information you transmit to us or that we store, and you do so at your own risk.

We use third-party payment processors to process any transactions you make with NuTraditions. The processing of those transactions is governed by the payment processors’ privacy policy and security practices. NuTraditions is not responsible for the third-party payment processors’ data security practices.

Children Under 18


This website is directed to adults and is not directed to children under the age of 18. We do not knowingly collect or use personally identifiable information from anyone under the age of 18. If you are under 18, you may only use this Site under the supervision of an parent or guardian.

Links to Other Sites


This Site may include links to other websites or services that are not operated by us. Please note that this Privacy Policy does not apply to those websites. This Privacy Policy does not govern the practices of third parties. NuTraditions is not responsible for and does not control the security or privacy when you visit those sites. We encourage you to visit the privacy notices governing those sites.

Updates to this Privacy Policy


From time to time, NuTraditions may modify this Privacy Policy. In the future, we may need or choose to change this Privacy Policy, and we reserve the right to make changes to our Privacy Policy at any time and at our sole discretion. We will post any changes to our Privacy Policy on this page and note the effective date so that you are always aware of what information we collect and how we use it.

International Visitors and Transfers of Your Information


The Website is intended for visitors located within the United States. If you are located outside the US, please be advised through the continued use of this Site, which is governed by U.S. laws and our privacy policies, you are transferring your personal information to United States and consent to its laws.

Agreeing To Terms


By using our Site, you consent to our privacy policy and to our Terms & Conditions posted on this Site. If you do not consent, please do not use this Site and its associated services.



Effective: July 18, 2020