Frequently Asked Question

THE BASICS

Melatonin is a naturally occurring hormone found in your body and is commonly used as a dietary supplement to support sleep.* Melatonin naturally helps maintain your sleep-wake cycle, or circadian rhythm, but you need to know how and when to take it.*

The ingredients in NuTraditions are mostly natural, although we use synthetic ingredients when it makes sense. For example, melatonin is a naturally occurring substance, but natural sources of it are undesirable because they are not vegan and derived through processing the pineal gland of animals. Thus to ensure that it is vegan and free from animal viruses, we use melatonin that is synthesized.

Our ingredients are selected with great care and love to ensure that you get the highest-quality ingredients and products. You can expect thought, care and dedication to quality with each ingredient that is in all NuTraditions products.

Please don’t operate a vehicle, heavy machinery or anything after taking Hello Dreams™. Take a strip, along with a couple of deep breaths and ease yourself into a delightful slumber.*

While you will feel the immediate effects of taking our products, we recommend using them over a period of time (10-30 days) to get the lasting impact.* These herbs work over time with your body and “retrain” your internal systems to adapt to the environment (that’s why they are broadly classified as “adaptogens”).* We always suggest talking with your medical provider before taking new supplements.

We don’t recommend some of our products for children. Our Hello Dreams™ has 5 mg of melatonin, this is greater than the recommended dosing of melatonin for children.

Check back in the future for updates on strips that are suitable for them to take.

No, our current products are not for use during pregnancy or while breastfeeding. Please consult with your medical provider before taking new supplements.

Yes, they do. They do expire.

WHAT TO EXPECT

After taking a Hello Dreams™ sleep strip, you will start to feel sleepy, followed by a peaceful night of healthy sleep.* That night varies based on each person’s own sleep cycle, so some people will enjoy a longer night sleep while others a shorter one.* No matter the length, the quality of sleep will allow you to recharge your batteries, so you will be ready to take on the new day.*

While you will feel the immediate effects of taking our products, we recommend using them over a period of time (10-30 days) to get the lasting impact.* These herbs work over time with your body and “retrain” your internal systems to adapt to the environment (that’s why they are broadly classified as “adaptogens”).* We always suggest talking with your medical provider before taking new supplements.

Absolutely. You can stop (and start) taking our products at any time. We always suggest talking with your medical provider before taking new supplements.

While our products contain a vegan source of melatonin, all-natural herbs and extracts — and you shouldn’t experience any side effects — we always suggest talking with your medical provider before taking new supplements.

SHIPPING & ORDERS

It depends on where you are located relative to our facility in California. It can take anywhere from a day (if you are in Northern California) to a week (if you are on the East Coast) for the product to arrive.

You can track it using the tracking number that is provided when your order is confirmed as “shipped.”

No, at this time we are not able to ship outside the United States.

If you are ever not fully satisfied with our products, please contact one of our friendly customer service representatives. We will gladly offer you a replacement product or a full refund.

You can cancel your subscription a week before it’s due to ship; otherwise that month’s subscription will ship and the following month’s subscription will be canceled.

When you sign up for a monthly subscription, you take something off your “to do” list and put it on ours. We’ll happily send you a repeat order every month until you tell us to stop. Your credit card will be charged, and you’ll be notified that your product will ship soon. We safely store your information and auto-bill your preferred form of payment, so it takes all the worries away from getting our products right when you need them.

LOGISTICS

Please contact our customer service representatives if you are interested in trying our products. We’ll send you the product and only ask that you cover the cost of shipping & handling.